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In etiquette are there ways of overcoming shyness? Yes, of course. Etiquette is a pattern of manners and every culture has their own acquired behavior.

     As you no doubt know, social skills (often called soft skills) are learned early on and reflect the culture from where she lived as a youth. Because she sounds very smart, sit her down and have a grownup discussion with her.

     “We’ve notice you’re tentative in public when we take you out and we thought we should talk about ways to make it easier for you to feel more comfortable at social events. Would you be interested to hear what we have to say?”

• Ahead of time, prepare to have an opening gambit. A tidbit of information you read about or saw on the news whether it be the riots in St. Louis or the latest freaky fact on climate change.
• After you’ve been introduced to someone don’t wait for an awkward silence. Ask questions. Where are you from? What do you do? How do you know the host? How are you connected to the event? Do you go to school or teach here?
• Never be afraid of sounding boring. At first the other person will be relieved that you’re carrying the small talk. For a while, that is.
• Eye contact and a friendly smile go a long way in encouraging the other person to speak up.
• Once a conversation gets going give the other person a turn to talk: take turns listening and talking.
• During a one on one conversation, do not look over the other person’s shoulder because that’s a sign that you’re bored with what the person is saying.
• It is better to escape than stay in a boring conversation. Say that you’re going off to get something to drink (or eat) and ask if they would like to come. If they tag along, introduce them so someone else. Or simply say, “I’m going off to talk to someone I had hoped would be here.”

     You want to be sure she knows how to shake hands and introduce herself, and that she knows to introduce herself by using her first and last name.

     If she has a nick name, she can keep the conversation going by saying, “But everyone calls me Nicki.” If need be, role play some of these scenarios with her.

• It’s polite to always shake hands and introduce yourself even if there is one person who knows you in a group. The act of shaking hands is a conversation starter.
• It’s always good manners to stand when someone comes into the room for the first time. She wouldn’t do so at home with you, but if you take her with you out for dinner, she would stand when an older person came on the scene and introduce herself if someone hasn’t already done so.
• All introductions should be made while standing. It would be rude to shake hands with someone if she was seated at the time. Of course the exception would be if the person was elderly or disabled.
• It is correct to stand when someone leaves the room and says good night.
• A host in particular should always stand to greet guests, so when you entertain at home she would participate in the hosting by standing when each new person arrived, and presumably introducing herself, if she didn’t know them.
• Making an entrance: Avoid turning your back on anyone in the room, so you would close the door behind you while remaining face-on and moving forwards into the room.
• Exiting a room: Try to exit through the door so that the last impression people have of you is NOT your rump.
• Seated, for instance, at a table she would talk to her neighbors on her right and left for equal amounts of time, but she would never fully turn her back to either of them. The cue to turn to talk to the other person would be with the change of courses.

Discussing these social graces with your Tibetan guest should help her feel less self-conscious about whether she is doing the right or the wrong thing. You would be giving her a pattern to follow.

     Being reliable, punctual, and considerate about acknowledging the presence of others are keys to social success, as our verbal greetings and introductions, and physical gestures of standing up and shaking hands when someone enters the room.